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Shipping & Returns
Return Policy: Kia's Jewels will not accept returns; however, if items are defective or arrive damage due to shipping, you must keep all shipping cartons and contact us within 5 business days of receipt of merchandise. Item will be exchange upon receipt. It will be repaired or FREE within 2-10 business days after we receive the item. Please note that shipping and handling funds are non-refundable, and if you need to return, Kia's Jewels is not responsible for return shipping cost. Once item is repaired, we will send an invoice to you to pay for re-shipping. Item will be shipped once it has been paid. If you have any questions, feel free to email us at firstname.lastname@example.org.
Shipping Policy: Please note that all items are handmade, so please allow up to 2-10 days before shipping. Please double check your shipping address; Kia's Jewels is not responsible for wrong addresses, and there will be no refunds. If you realize that you made an error on shipping address, you have up to 24 hours to inform us.
If package becomes lost or delayed, please contact your local post office or USPS.